A few days ago i blogged about how i never call any companies as it angers me, costs me money and i don’t get anywhere at the end of it all.
Today, i was getting pretty pissed off to say the least about meteor not contacting me about a phone i ordered 2 weeks ago today. So i rang them – yes, i know, very unlike me, but 2 weeks and no sign of my order is unacceptable.
So i go through the automated ‘press 1, 2, 3’ crap and to my surprise i got straight through to someone after that.
So i explain the situation, or start to – but i’m interupted by the girl asking me for my name and number…
So off i go again and am put on hold 3 times in the space of about 5 minutes listening to U2’s album 🙄 I was prepared for it all though, so i remained quite calm and polite 😎
“I’m afraid i’m going to have to give you a number here for ‘sigma ireland’, they look after our online orders” 😡 At this stage i was getting a little angry.. why spend 10 minutes talking to me, putting me on hold if you know you had to forward me on to some other company anyway??
I didn’t say that, but i was thinking it. Reluctantly i said i’d ring them.
So off i go ringing Sigma Ireland, looking for a particular person, let’s call her ‘x’. So someone answers and before they have time to do the whole introduction’welcome’, can i take your name and all that craic, i say loudly ‘ can i speak to ‘x’ please?’.
That did the job, i’m put through instantly – great. I then find out ‘x”s phone is ringing out and going on to answering machine 😡 Feck that i said to myself, i’m not leaving messages and have them ringing me back at all hours. So i’ll now email sigma ireland and see if i get a response within a couple of days. If i don’t, they’re in for it 😈
So about 15 minutes of my time wasted, getting a little worked up and ending up back to square one 🙄